We're the largest voluntary sector provider of HIV and sexual health services in the UK, running services out of local centres across Great Britain.
Our work at the forefront of the fight against HIV and improving the nation’s sexual health is underpinned by our vision, mission and values.
Our current strategy includes:
working to end new transmissions of HIV in the UK by 2030
supporting people to live well with HIV
challenging the stigma associated with HIV and with poor sexual health
delivering high quality services.
We do this by supporting people living with HIV and ensure their voices are heard, providing testing services for HIV and other sexually transmitted infections, and helping the people using our services to achieve good sexual health.
As well as provide services, we campaign on issues from relationships and sex education in schools to the proper funding of HIV services.
What does the opportunity involve doing?
Volunteer Receptionist Opportunity with Terrence Higgins Trust in Brighton
Are you looking to make a positive impact in your community? We are seeking a new volunteer to join our welcoming reception team in Brighton for a 3.5-hour shift on Monday and/or Friday afternoons, from 1:30 pm to 5:00 pm.
As a front-of-house volunteer, you’ll be the friendly face and voice of Terrence Higgins Trust, directly supporting our service users and visitors. This role involves greeting people in person, answering calls, and responding to emails, ensuring that each interaction is professional, warm, and supportive.
If you’re organised, friendly, and passionate about providing excellent customer service, we’d love to hear from you. This role is a great way to make a real difference while connecting with others in a meaningful way.
Join our friendly team and help us create a positive experience for everyone who walks through our doors in Brighton!
What induction, training and support is offered?
Reception Training provided
Reimbursement of out of pocket expenses where possible
Regular meetings with your volunteer manager for support and supervision
References given subject to Terrence Higgins Trust policy
Opportunity to develop and update skills and gain new experiences
What skills or qualities are needed?
Desirable Skills / Experience Sought:
Excellent written and verbal communication skills
To be able to deal with members of the public in a relaxed and efficient
manner, have sensitivity to people’s needs and an ability to help people feel
welcome and at ease
To be aware of the possible needs of people living with HIV and other sexual
health diagnoses in order to provide a helpful and appropriate service
To be able to work on your own initiative and also as part of a team
To be able to work in an occasionally pressurised environment and to be
able to manage conflicting demands, reaching out for help when needed.
To be flexible in your approach to the work and willing to try new activities
and learn new skills
To be able to follow Terrence Higgins Trust’s policies and procedures,
especially in the event of an emergency
Punctuality and reliability are key, If you need to change a shift please give
as much advance warning as possible (at least 48 hours if possible).
Date added
26th November 2024
Organisation
Location
61 Ship Street
Deadline for applications
28 Feb 2025
Categories
A lesbian/gay/bisexual/transgender group Black and minority ethnic groups
Activities
Other activities
Disabled access?
No
Expenses paid?
No
Childcare available?
No
Contact name
Leonardo
Phone number
01273 764 222
Email address
leonardo.buonsenno@tht.org.uk
https://jobs.tht.org.uk/vacancy/volunteer-receptionist-brighton-573253.html
