Volunteer Food Market/Receptionist at YMCA DownsLink Group

What does the opportunity involve doing?

We are looking for volunteers who would like experience in a friendly support service for young people. This will involve working at the Youth Advice Centre (YAC) to welcoming young people at reception, keep monitoring systems up to date, answering YAC’s main phone line and developing our social media presence. Key to this role, is supporting our youth-led Food Market project, supporting young people accessing the food market and completing registration forms, taking payments, and supporting the smooth running of the Food Market Tuesday to Thursday between 3-6 pm.

What induction, training and support is offered?

Volunteers will be offered a thorough induction, as well as training and support throughout their time at YAC. Volunteers will be line managed by a member of staff who will support them in the role and can provide references for future applications.

What skills or qualities are needed?

You do not need to have specific formal qualifications, but you will need patience, resilience, empathy and tolerance and a good sense of humour!
• Aged 18 and above
• Not an active service user of the Youth Advice Centre
• Able to relate well with young people
• Willingness to volunteer under the supervision of YMCA DLG staff