Customer Service Volunteering – Hove at British Red Cross – Mobility Aids Service – Hove

What does the opportunity involve doing?

This is a very rewarding role providing much-needed support for people who are accessing our service. Based at one of our mobility aids spoke locations, the main element of the role is serving the public who require a wheelchair or other mobility aids equipment. This is the ideal role for someone who enjoys meeting people, can show compassion and empathy and who likes administrative duties with a customer service perspective.

What induction, training and support is offered?

Meet new people and be part of a dynamic and inclusive
A great opportunity to develop your existing skills and gain new ones
All training and induction for the role (there is no charge for training)
Reasonable pre-agreed travel expenses for the role including for attending training
An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives

What skills or qualities are needed?

ideally has a customer service background
Enjoys meeting people and has good interpersonal skills
Is fit and able to lift/move wheelchairs.
Is IT-literate (or willing to learn)
Is willing to attend induction and foundation training
Will uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and Red Cross policies including Equal Opportunities
Will act in accordance with our values and behaviours framework
& Will treat people with respect and uphold their dignity