BOLD Volunteer at Switchboard

What does the opportunity involve doing?

BOLD supports LGBTQ+ people who are bereaved, older, or living with dementia, as well
as LGBTQ+ carers. We create safe, identity-affirming spaces where people can connect,
share experiences, and access compassionate peer support. Our work includes monthly
dementia groups, carers’ groups, bereavement support, creative grief sessions, social
meetups for LGBTQ+ people aged 50+, and one-to-one support.
Volunteers are central to making these spaces welcoming, inclusive, and grounded in
lived experience.

To support the delivery of BOLD’s dementia, bereavement, and older people’s activities
by helping create warm, safe, inclusive environments where LGBTQ+ people feel heard,
respected, and connected. Volunteers help with group support, creative activities, social
events, outreach, and practical tasks that make our services run smoothly.

What induction, training and support is offered?

You’ll receive:
• Full induction and role-specific training
• Ongoing supervision and wellbeing support
• Clear guidance from BOLD staff at every session
• Opportunities to develop your skills and confidence

What skills or qualities are needed?

You don’t need previous experience. We’re looking for volunteers who are:
• LGBTQ+ (all volunteers must identify as part of the LGBTQ+ community)
• Warm, compassionate, and good listeners
• Reliable and comfortable supporting people who may be vulnerable
• Respectful of diverse identities, backgrounds, and experiences
• Able to maintain confidentiality and healthy boundaries
• Open to trauma-informed, inclusive ways of working