Support Coordinator at Clocktower Sanctuary Day Centre

We are seeking an experienced Support Coordinator to join our front-line team, providing one-to-one support for the young people experiencing homelessness accessing our day centre, guiding them from crisis situations to stability by providing tailored support and access to necessary services. This role works collaboratively with the Services Manager, other Support Coordinators, the Centre and Crisis Manager, and Duty Coordinators to assist young people experiencing homelessness.

Key Responsibilities
Crisis Support
Collaborate with specialist agencies (e.g., supported accommodation, Brighton and Hove Council, substance misuse, mental health, criminal justice system, and domestic violence services) to enhance client experiences.
Support the Centre and Crisis Manager with clients who are in crisis.
Facilitate and participate in multidisciplinary meetings for clients in crisis or on your caseload.
Contribute to decision-making processes regarding client needs and plans.
Client Progression
Manage a caseload of clients to support their journey from crisis to stability.
Utilise a structured, time-defined casework model to provide focused assistance.
Support Duty Coordinators and volunteers to ensure appropriate referrals to partner agencies and specialist services.
Communicate individual client needs and progression goals to the services team.
Assist with monitoring and evaluation processes, including funder and organisational requirements.
Record client data in a central system (InForm), including Young People’s Outcome Stars and Goals.
Other Duties
Support the Services and Volunteer teams with running the centre and safeguarding issues - working alongside the Centre and Services Managers.
Contribute to organisation-wide projects aligned with strategic goals.
Promote and participate in Youth Voice initiatives, training, meetings, and team events.
Undertake occasional evening and weekend work as required.
Perform other reasonable tasks as required for the role.

More info
Date added

9th January 2025

Days per week

5 days

Deadline for applications

19th Oct 2026

Salary

£28,576 – £31,357 pa

Hours per week

35 hours per week, Mon-Fri. 4 days working from the Day Centre and 1 day working from home

Categories

Advisers / Counsellors Support Work / Caring

More info »

https://www.thects.org.uk/get-involved/work-with-us/