Deputy Box Office Manager at Brighton Fringe

PAYE Fixed Term Contract

Responsible to: Box Office Manager

Salary: £13.60 per hour + Holiday Pay (12.07%)

Proposed working schedule:

March 2025 to April 2025 - 2 to 3 days per week (Monday to Friday)

May 2025 to June 1st, 2025 - 5 days per week (Monday to Sunday)

For more information on the role and how to apply, please visit our website.

General Duties:

- Support in the setup of the Fringe Box Office using Eventotron SSBO ticketing software.

- Assisting day to day management of box office operations in the lead up to the festival which includes proofing events, adding events to the website (Wordpress) and troubleshooting queries from customers, artists and venue managers.

- Assist in overseeing and updating allocations of Fringe tickets as requested by venues.

- Assist the Box Office Manager in managing relationships with all clients, including all Fringe venues and artists.

- Helping train box office team in the run up to the festival.

- Assisting with the set-up of physical box office pre-festival.

- Leading on supervising festival box office staff and deputising for the Box Office Manager on occasion during the festival, acting as the escalation point in the absence of the Box Office Manager when handling customer queries.

- Promoting additional products/add-ons for customers, along with communicating Brighton Fringe charity status and donation option to maximize income potential.

- Actively sharing knowledge of events, recommending events and promoting the festival in general.