Project Manager at Safe Haven Sussex

Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who have been homeless or vulnerably housed. The Mainstream Project is a low-medium support service providing housing for residents across 42 properties in Brighton and Hove. The Mainstream Project takes a harm-reduction approach to those in the service, working closely with other agencies to support individuals with a range of support needs.

The Mainstream Project Manager will be responsible for overseeing the delivery of the service and manage a team of Support Coordinators, ensuring a high standard of person-centred and trauma informed support is consistently provided to residents. In addition, the Project Manager will be responsible for supporting the team to manage risk, enabling residents to live safely and are supported to work toward their goals. A comprehensive understanding of safeguarding procedures and risk management is necessary for this role.

Job Type: Full-time, Permanent.
Schedule: Monday - Friday (9am-5pm).
A full driving licence, use of a vehicle and business insurance is essential for the role.

Responsibilities:

Oversee the referrals and assessments process.
Support the welfare team with incidents and provide out of hours support on designated days, in line with the on call rota.
Work in partnership with local services to provide comprehensive and holistic support.
Support the team to coordinate and accompany residents to key appointments, including but not limited to GP visits, recovery services and probation meetings.
Manage a team of four Support Coordinators and a Team Leader, providing regular work reviews, casework supervisions and team meetings.
Produce monthly reports about the service, to be shared with the Head of Service and Directors.
Work collaboratively with the Finance Manager to address longstanding challenges relating to rent and service charge.
To promote a harm-reduction approach to the management of incidents, with the aim of supporting residents to maintain their housing.
Conduct critical incident debriefs and provide emotional and psychological support to the team, whilst signposting to the Employee Assistance Scheme and other relevant specialist support.
Work with the team to create support plans and risk assessments, ensuring these are reviewed and updated regularly.

Experience:

1 year experience leading, supervising or managing a team.
Experience in a similar or related role, with a good understanding of the sector.

Benefits:

Possible early finish Friday afternoons
25 days annual leave, plus bank holidays.
Annual leave increases after one year of employment.
Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
Monthly wellbeing activities - such as badminton and bowling.
Annual team building event.
Office closed on bank holidays.
Refreshments.
Training and development opportunities.
Company events
Cycle to work scheme
Health & wellbeing programme