Support Coordinator at Safe Haven Sussex

Homeless Support Worker (Support Coordinator)

Safe Haven Sussex CIC is a non-profit community interest company that provides accommodation and support for vulnerable adults who were homeless or vulnerably housed. Safe Haven Sussex has 42 houses across the city, ranging from 3-8 bedrooms with shared communal facilities.

The role of the Support Coordinator is to provide floating support to our residents who are individuals deemed a low risk to themselves or others. The aim is to enable and encourage our residents to achieve their goals and gain the skills necessary to move on to live independently in the future.

Full Specifications are available on request, however a summary of responsibilities are:

Manage a caseload of approximately 20 service users, providing consistent and tailored support.
Conduct thorough risk assessments and develop effective, individualised support plans.
Maintain accurate, up-to-date records in line with organisational and regulatory standards.
Address each service user’s needs holistically and signposting to relevant services, considering their physical, emotional, and social well-being.
Develop personalised support plans that reflect the goals and preferences of each individual.
Encourage and support service users in engaging with appropriate community services to aid recovery, personal development and build independence.
Assist service users in creating budget plans.
Collaborate with internal teams and external partners to connect service users with the most relevant services.
Support individuals to attend appointments.
Facilitate one-to-one weekly key work sessions and group activities, setting clear agendas and measurable outcomes.

A full driving license, use of a vehicle and business insurance for the vehicle is essential for the role.

Job Type: Full-time, Permanent.

Schedule: Monday - Friday (9am-5pm).

Benefits:

Possible early finish on Fridays
25 days annual leave, plus bank holidays
Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support
Monthly wellbeing activities - such as badminton and bowling
Annual work and play away days
Office closed on bank holidays
Regular reflective practice sessions - dedicated time for staff to process experiences, share learning and support personal and professional growth
Refreshments
Training and development opportunities
Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Free or subsidised travel
Health & wellbeing programme

Education:
A-Level or equivalent (preferred)

Licence/Certification:
Driving Licence and use of a car (required)

Work authorisation:
United Kingdom (required)

Work Location: In person