Neighbourhood Programme Lead at Mediation Plus

About the role

As our Neighbourhood programme Lead, you will have overall responsibility operational management of our Sussex-wide neighbourhood mediation and conflict coaching programme.

This includes supporting the Chief Executive Officer (CEO) in the identification and development of new contracts, delivery against existing contracts and grants, responsibility for and oversight of partnership work with contract managers and commissioners, and oversight of casework delivery and development, including line management of Senior Case Coordinators.

You will have overall responsibility for the delivery of Neighbourhood Mediation, ensuring the service meets its KPIs and contributing to financial stability. You will work closely with the CEO and Finance Manager, as well as the People & Volunteer Development Lead, and will manage a small team of Senior Case Coordinators responsible for delivering our service.

For full list of responsibilities, person specification and application form, please go here: https://mediation-plus.org.uk/blog/we-are-recruiting

Please note that DBS check and some travel to in-person meetings across Sussex will be required. A background in mediation is not essential and training will be provided.

About us

Mediation Plus is a Sussex-wide charity supporting individuals and communities to resolve conflict through independent, impartial and confidential mediation, delivering services across East Sussex, West Sussex and Brighton & Hove. Working closely with local authorities, housing providers and community organisations, our vision is a community built on harmony, cooperation and understanding.

Our Commitment to Inclusion

We believe everyone is capable of great things and are committed to providing a recruitment process built on equality, fairness, and respect. We welcome applications from all backgrounds, regardless of race, gender identity, sexual orientation, disability, or age. We also encourage you to apply even if you don’t meet every single requirement listed, particularly those under ‘Desirable’.

We are committed to building a diverse and representative team. Where lawful and appropriate, we may use positive action under Section 159 of the Equality Act 2010. This means that where candidates are of equal merit, we may give preference to a candidate from an underrepresented group, where this is a proportionate means of addressing disadvantage or underrepresentation.