Medical Secretary and Receptionist at Arch Healthcare

Arch Healthcare is a special kind of GP surgery which actively seeks out opportunities to support the most vulnerable people in the city. The environment is warm, friendly and supportive to staff and patients alike. We have 1500 registered patients, many of whom are known to staff by their first name. Our reception team are often praised by patients for their kind and welcoming manner; we are very aware that the way we make people feel in the waiting room has a direct impact on what happens in the consulting room.

We have a very experienced team who are committed to making a real difference by delivering excellent health care and improving the health of the poorest fastest. The receptionist team is a key part of the patient experience and is essential to the smooth running of the surgery. The Medical Secretary role is key in enabling the clinical team to work efficiently and to reduce their workload. The role is multi-faceted with opportunities in training for the wide range of tasks fulfilled by this team.

Our ideal candidates will be highly reliable, have outstanding interpersonal skills, reception and SystmOne experience, be organised and able to manage multiple tasks, have positive and friendly disposition and a compassionate and empathetic approach to patients using the service.

In return you'll receive a competitive salary, good terms and conditions, access to the NHS pension scheme, a positive and flexible working culture, excellent support from Arch management and the opportunity to influence and improve health services for some of the most vulnerable people in our city.