Volunteer Support Worker at The Clock Tower Sanctuary

The Clock Tower Sanctuary (CTS) is an organisation working to help prevent homeless and insecurely housed 16-25 year olds from becoming part of the long-term homeless population.
To achieve this mission, we provide these young people a safe space in central Brighton to use during the day. The CTS is a place where they can escape some of the pressures of their living situations, and can access showers, food, laundry facilities and case work support. The volunteers here are vital to the delivery of the service and are instrumental to the day to day running of the Centre, providing support, advocacy and a friendly welcome to the young people who use the Centre.

What does the opportunity involve doing?

Outline of Tasks:
• Attending morning Day Book (starts at 10am)
• Meet and greet of young people new to the Centre.
• Help to cook and serve a healthy meal.
• Managing the Reception desk.
• Setting up and closing of the Centre (including some cleaning and tidying)
• Advocate and assist young people to complete tasks that will assist their independence.
• Informal support and engagement with young people.
• Supporting clients to use and access the showers, washers and dryers, toiletries, kitchen facilities, computers, etc
• Signing up clients for groups and activities (with options to attend)
• Sorting and tidying clothing and food donations
• Making up food parcels.
• Supporting young people to adhere to the CTS Behaviour Agreement and respect one another.

Where a volunteer wants to become more involved, other opportunities are:
• Assist during activities (e.g. days out, music sessions, yoga, fund raising events, etc.)
• Complete initial client assessments
• Accompany clients to appointments

What induction, training and support is offered?

Training and Support
We appreciate that our volunteers want to get the most out of their time here. We provide both Introductory Training Modules (mandatory) and opportunities for learning and development throughout the year. We have morning and afternoon check ins and check outs, bi-monthly supervisions, volunteer meetings and socials.

What skills or qualities are needed?

Person Specification:
• Ideally able to commit to a minimum of six months volunteering
• Can do at least one full shift, one day per week (Mon to Sat)
• Attend the initial volunteer induction training process
• Have empathy with the needs of young people who are homeless
• Effective communication and interpersonal skills
• Understand and practice commitment to Equality and Diversity
• Ability to maintain safe personal boundaries and confidentiality
• Ability to work as a team and support colleagues
• A good sense of humour, and ability to multitask and flex in a pressurised environment
• A commitment to safeguarding children and vulnerable adults.

More info
Date added

1st April 2022


The Clock Tower Sanctuary
41 - 43 North Street,

Deadline for applications

23 Sep 2023


Community and social centres Homeless people People with drugs/alcohol problems People with mental health problems Young people


Advocacy/advice Befriending Cooking/catering Other activities Sports/games Volunteering as part of a team

Disabled access?


Expenses paid?


Childcare available?


Contact name

Claud Murray

Phone number

07399 129995

More info »