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Volunteer Administrator at Phoenix Therapy Practice

Phoenix Therapy Practice is a not-for-profit Community Interest Company. We aim to provide high quality and affordable counselling and therapy to people living in East and West Sussex.

What does the opportunity involve doing?

We are looking for an Admin Volunteer to support with the day to day running of our busy therapy practice.
Time commitment: 4-5 hours a week (Monday-Friday 9am-5pm). We ask for a minimum commitment of 12 months.

Key responsibilities:
Providing administrative support to the Practice Manager and Director
Responding to client enquiries by email, phone and in person
Booking clients in for initial consultations
Processing client paperwork and updating the database
Filing and archiving documents

What’s in it for you?
Gain experience working within a not-for-profit mental health setting
Gain experience working in an administration role
You’ll be making a valuable contribution to the smooth running of Phoenix, so that we can continue to provide a good service to our community.

What induction, training and support is offered?

A full induction will be provided by the Practice Manager with supervision every 6 weeks. Any training needs that are identified can be discussed.

What skills or qualities are needed?

Confident using Microsoft Excel, Outlook and Word.
Good communication and organisational skills
Friendly, reliable, team player
Patient and sensitive when speaking to clients
Attention to detail
Commitment to equal opportunities
Good level of written and spoken English

To apply, please email the following to info@phoenixtherapypractice.co.uk:
- Your CV
- Cover Letter telling us why you’re interested in and suitable for the role
- When you are available to volunteer

We look forward to hearing from you.

More info
Date added

16th August 2023


Phoenix Therapy Practice, 2 Osmond Road, Hove, BN3 1TE

Deadline for applications

11 Dec 2023


People with mental health problems



Disabled access?


Expenses paid?


Childcare available?


Contact name

Ruth Sargeant