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Service Delivery Volunteer at Veritas Justice

About Veritas Justice
We aim to raise awareness, train, support and advocate for individuals affected by stalking.

We provide practical support, advocacy and advice to service-users and professionals.

Our Aims:
• To raise awareness, inform and educate organisations and individuals on the challenges faced by victims of stalking and harassment and the considerable impact on families and children.
• To advocate for people, empower and enable individuals to make informed decisions within the criminal and civil and family justice systems.
• To encourage professional responsibility to ensure the decision-making process is centred on client/victim best interests.
• To work collaboratively and in partnership with local and national organisations and professionals to improve the outcomes for victims of stalking and their families.

What does the opportunity involve doing?

To provide assistance to Veritas Justice CIC, primarily for the work of, but not exclusive to, the advocacy service. To provide key administrative support for the day to day running of our services, as well as ongoing project work and events. This may include police liaison and signposting to other community or support services as appropriate.

You will be working with relevant multiagency partners including Sussex Police, social services and local domestic abuse services, amongst others. The key priority of the role is client safety. So training and continuous professional development will be provided.

Supporting individuals affected by stalking and abuse can be stressful, however we provide a safe, flexible and confidential environment for staff and volunteers to reflect on and discuss their work and their personal and professional responses to their work. The focus is on supporting staff and volunteers in their personal and professional development.

For more information and an application form please go to our website: https://veritas-justice.co.uk/job-vacancies/

What induction, training and support is offered?

Volunteers will receive stalking specific training, training on each part of the role such as our case management system as well as our service procedures and policies.

The volunteer will be supported by our volunteer coordinator who will be their main point of contact and provide supervision.

What skills or qualities are needed?

An interest in working with victims of stalking
Administrative skills with good attention to detail and the ability to follow policies and procedures
Excellent organisational skills with the ability to prioritise competing demands and plan appropriately
Sophisticated communication skills, able to be open and honest with diplomacy and comfortable liaising with clients, senior staff and professionals at partner organisations
Adept at using IT, including Microsoft packages including Word and Excel, e-mail systems and content management systems, databases
A strong team player with the ability to work as part of a small and busy team which is developing everyday
Able to commit to and deliver work objectives within the agreed timescales
Non-judgemental approach and sensitivity in working with vulnerable people or people who are experiencing a difficult situation, whilst maintaining professional boundaries
Able to work with your own initiative and be proactive, take ownership of your own work, but also able to ask for help when it’s needed, can listen to and take direction from senior staff
Flexibility and can deal with change
Committed to equality and diversity
Committed to ongoing learning and development

More info

Veritas Justice


None selected

Deadline for applications

2 Aug 2021


Other groups


Administration/finance/fundraising Advocacy/advice

Disabled access?


Expenses paid?


Childcare available?


Contact name

Claudia Ortiz

More info »