Online Support Workers at Mindout

MindOut is a mental health service run by and for lesbian, gay, bisexual, trans, and queer people.

We work to improve the mental health and wellbeing of all LGBTQ communities and to make mental health a community concern.

We recognise that our communities are wonderfully diverse and welcome all LGBTQ+ people including those who identify as asexual, aromantic, pansexual, non-binary, genderqueer, genderfluid and intersex.

Our services are also available to those who may not identify under the LGBTQ umbrella, including straight people who have sexual and/or romantic relationships with LGBTQ people, men who have sex with men, women who have sex with women, people who previously identified as LGBTQ and those who are questioning their sexual and/or gender identities. If you are unsure, please do get in touch with us.

Our services are for LGBTQ people aged 18+ who are based in Brighton and Hove, with the exception of our Online Support service which is available globally.

What does the opportunity involve doing?

We are looking for volunteers who are available in the evenings and at weekends.

We are looking for volunteers who identify as LGBTQ with an understanding and/or lived experience of mental health who would like to support others by providing vital mental health support and to help us to develop these services further.

These services run in and outside of office hours. We ask that volunteers commit for at least 6 months. Volunteers are expected to attend team meetings/supervision every 4-6 weeks.

Application Closing Date: Monday 13th February 2023, 11pm
Online Group interviews: Tuesday 21st or Wednesday 22nd February 2023, 6pm-7pm

What induction, training and support is offered?

Volunteer training (in-person in Brighton or Online):

Saturday 25th February 2pm-5pm
Sunday 26th February 10am-1pm
Saturday 4th March 2pm-5pm
Sunday 5th March 10am-1pm

What skills or qualities are needed?

Online Support

This service provides emotional support, information and signposting through instant messaging. People getting in touch may want to talk about:
• Their own or someone else’s mental health, identity, safety, or relationships
• Some people use the service to get information, make decisions, feel less lonely or isolated or to problem solve
• Seeking information about LGBTQ related support in their local area
• Seeking information about MindOut services
• Wanting to explore their thoughts and feelings around issues such as their mental health, gender identity, sexuality, relationships, isolation and loneliness

More info
Date added

20th January 2023



Deadline for applications

14 Feb 2023


A lesbian/gay/bisexual/transgender group People with mental health problems


Advocacy/advice Befriending

Disabled access?


Expenses paid?


Childcare available?


Contact name

Admin Team

Phone number

01273 234839

More info »