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Meet and Greet Volunteer at Sussex Partnership NHS Foundation Trust

Sussex Partnership provides NHS care and treatment for people living in southeast England. We are rated 'good' overall by the Care Quality Commission and 'outstanding' for caring.

Our mental health services provide care and treatment for people with conditions such as psychosis, depression, anxiety, dementia, and personality disorder. Our specialist learning disability services provide community and inpatient care for people with complex health needs which can’t be met by other services. We have a number of services that provide very specialist care

Our mental health services provide care and treatment for people with conditions such as psychosis, depression, anxiety, dementia, and personality disorder. Our specialist learning disability services provide community and inpatient care for people with complex health needs which can’t be met by other services. We have a number of services that provide very specialist care for people with complex health conditions and social care needs.

What does the opportunity involve doing?

The purpose of the Meet & Greet Volunteer is to provide a friendly, welcoming, and helpful environment to patients and visitors at the Hospital. The Meet and Greet volunteer will be responsible for ensuring that visitors are supported, wear face coverings, have access to hand washing or hand gel, and are provided with a visitor label. They will ensure that all visitors' details are logged on the visitors log and visitors are supported at the end of their visit with the disposal of the visitors label and hand sanitizing. For visitors who have been provided with a facemask, support will be provided to ensure that these are safely disposed of.

What induction, training and support is offered?

Local Induction will be given and the following online mandatory training will be required:

• Information Governance
• Infection Prevention & Control
• Prevent
• Safeguarding Adults
• Safeguarding Children
• Equality, Diversity and Human rights
• Suicide Prevention
• Basic Life Support

What skills or qualities are needed?

⋅ Able to commit reliably to at least 3 hours a week for a minimum of six months
⋅ A commitment to improving the patient’s experience of their time in hospital
⋅ Well presented, with a friendly and approachable manner and good verbal communication skills
⋅ An ability to relate well to people on a one to one basis and be sympathetic to others’ situations
⋅ An ability to be patient and calm even in the face of difficult situations
⋅ Ability to work alone and as part of a team
⋅ An ability to act on own initiative within the role description
⋅ A willingness to be flexible and to follow the guidance of a placement supervisor
⋅ A commitment to the trust’s equal opportunities and diversity policies
⋅ A willingness to abide by the Sussex Partnership volunteer guidelines, including rules on confidentiality, health, and safety, safeguarding adults and children, and manual handling
⋅ To be willing to receive training in any areas as appropriate to the volunteer role

More info
Location

Nevill

Deadline for applications

23 Sep 2020

Categories

Carers Children/families Disabled people Older people Other groups People with mental health problems

Activities

Other activities

Disabled access?

Yes

Expenses paid?

Yes

Childcare available?

No

Contact name

Natalie Poland

Phone number

07810 656746