Drop-in & Helpline Volunteer at Survivors’ Network (Rape Crisis)

Survivors' Network was established in 1990 by women survivors of childhood sexual abuse to provide services that would support other women and girl survivors of childhood sexual abuse. In 2009 we became the Rape Crisis Centre for Sussex and we now offer a range of specialist services to survivors of any gender who have experienced any form of sexual violence, at any point in their lives. Survivors’ Network adopts a feminist perspective that recognizes that sexual violence is a crime of violence and abuse of power, and that it is the cause and consequence of gender inequality.

What does the opportunity involve doing?

Alongside your fellow volunteers, you will provide emotional support and practical information on the phone and face-to-face (drop-in), to self-identifying women (aged 14+) who have experienced any form of sexual violence and abuse, at any point in their life. The helpline is also open to supporters of any gender. We offer safe, non-judgemental support and offer empathy and understanding to those who contact us.

What induction, training and support is offered?

Applicants will be invited to a group interview for an informal chat and to meet other perspective volunteers. If selected at interview, candidates will be invited to attend our four-day Volunteer Induction Programme. This aims to prepare candidates to volunteer in the drop-in and helpline and covers areas such as the impact of trauma and sexual violence, self-care, safeguarding, self-harm and supporting trans clients. We offer additional training throughout the year on subjects such as Rape & the Law and Trauma & the Brain.

What skills or qualities are needed?

We are looking for self-identified women over the age of 21 who have lots of empathy and are committed to the service. Some of the qualities we look for are:
Be committed to the feminist and empowerment ethos of the organisation
Be non-judgemental
Be respectful
Able to work as a team member
Have good listening and communication skills
Be reliable
Be able to acknowledge and manage own emotional needs, and a willingness to explore personal issues and face personal change
Not have used our services for at least 2 years
Have IT skills (particularly, be confident in using, email and filling out online forms)
Be able to maintain boundaries and confidentiality, and invest time to familiarise yourself and adhere to the organisation’s policies and procedures
No qualifications or previous experience is required as full training will be given.

More info

None selected

Deadline for applications

24 Feb 2020


A women's group


Advocacy/advice Volunteering as part of a team

Disabled access?


Expenses paid?


Childcare available?


Contact name

Katie Cotterell Snow

Phone number

01272 208830

Email address


More info »