Debt Adviser at Citizens Advice Brighton and Hove

The successful candidate will ideally have the required specialist debt advice accreditation and have completed training to caseworker level. Full training would be provided for the right candidate, although some experience of advice giving or knowledge of financial services would be beneficial.

We want people who are passionate about giving an effective service to those most in need. You will need to demonstrate that you can engage skilfully with clients who are vulnerable and distressed and have proven skills at working in a busy environment.

You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.